A Headwear Company in US having factories in China, Bangladesh, and Vietnam was facing challenges to get the correct status information about its POs, Sample Orders and Shipments at any given time. They were sending spreadsheets to each factory and get the status update and finally, they were creating a master spreadsheet to gather all the status information and notes to notify the management of the status. Even with all these efforts, they were having problem providing correct information and need more frequent update as and when things change at the factories.

With Zukku, the chaos is finally over. All information is updated as frequently as necessary, in many cases instantly. The status information is shared among all the management users, purchasing groups, and supplier managers, at anytime anywhere. Management team is equipped with relevant information about a PO, Sample Order and Shipment and also tracking the issues that is happening in the production and shipment processes.

With Zukku, the entire PO to Shipment process is streamlined and the Suppliers are happy to use their portal to update the status information with few clicks, without having to update Spreadsheets, sending emails, faxes to convey the status information and issues.

A Fashion Retailer in US having own and offshore factories in various part of the world was facing challenges when it has to bring the product to market faster than ever before. The PO was sent to the factories by email attachment and all the style related information were attachments of another email. It was hard to track what was sent to the factory for a particular PO. When something goes wrong in the production, there were a lot of pointing fingers and not having enough information to resolve issues and having everyone on the same page.

With Zukku, the change is apparent. The PO was sent to the Supplier through the portal. The Factory/Supplier receives it in their portal, views and acknowledges it to confirm the receipt. The confirmation is received immediately by the Fashion retailer and tracking of the PO begins thereafter. Since the PO is attached with all the information to begin the production, the Factory is able to take all the Style related information, images, size charts, measurement charts, label information and packing details from it and starts the production without any additional communication.

If an issue arises from the production floor, the factory user immediately creates an issue and assigns it to a user at the fashion retailer to resolve. The user at fashion retailer notified of that issue immediately by email or internal system message, so he/she can act on it to resolve it as early as possible to resume the production. Since the information is shared efficiently and by resolving the issues on time, the products are manufactured without delays and delivered to stores/customers faster.

An US based apparel importer having many overseas suppliers and wants to get a competitive rates from them to provide better rate for its customers. They were sending emails after emails to all their suppliers with the style requirement and its images and supporting documents. Before giving quote, the suppliers usually ask questions via email, phone or fax. Those questions were answered in similar manner and it made it difficult to track the conversation. Without correct information, the organization was choosing a wrong supplier for a wrong reason. The end result was, not so competitive rate and losing customers to competitor, wasted time, and losing suppliers with good track record.

With Zukku, the Request for Quote is created for the finished style with Color, Size and Quantity information and with images and documents. The created RFQ is distributed to selected suppliers and receiving bids from them. During the bidding process, the supplier and the purchasing team is collaborating in an exclusive forum-like message board to address any queries. After the closing date and time of the RFQ, the Apparel Importer is awarding the RFQ to the supplier with the good track record and the competitive rate. The net result is great savings in time and money and with retained and growing customer base.

• Know the status information of PO, Sample Order and Shipment
• Create and track Issues
• Deliver PO and Sample Order to Supplier/Factory and receive acknowledgement
• Collaborate with in-house user or with factory on any issue of PO, Sample Order and Shipment
• Create, Distribute RFQs to Supplier and receive Bids